What we do

Asheville uses the council-manager form of local government, under which elected City Council members are the community leaders and policy makers who establish a vision for Asheville, and who hire the city manager to carry out policy and ensure that all residents are equitably served. The manager coordinates the work of department heads and other employees, who help ensure the smooth and efficient delivery of services. By building public/private partnerships, managers target all of a community’s resources to solve current problems. The city manager’s primary responsibility is to keep our community running smoothly.

To be successful, complex local government operations require strong political leadership, policy development, a relentless focus on execution and results, a commitment to transparent and ethical government, and a strategy for representing and engaging every segment of the community. The city manager:

  • Works with elected officials as they develop policies. The manager may discuss problems and recommendations, propose new plans, or discuss issues that affect the community and its residents.
  • Ensures that laws and policies approved by elected officials are equitably enforced throughout the city.
  • Develops recommendations for new programs indicating scope, cost and impact for consideration by City Council.
  • Prepares the annual budget, submits it to elected officials for approval and implements it once approved.
  • Supervises department heads and other employees and top appointees who are responsible for day-to-day operations of the city.
  • Ensures customer service efficiency and effectiveness.

 

 

Related Services

City Manager's Office News

Asheville City Hall, flag flying in foreground
Asheville City offices to close for Memorial Day

  ART buses to run on holiday schedule   Asheville City government offices will be closed Monday, May 27, in observance of the Memorial Day holiday. Though City offices will be closed, Sanitation services will run on schedule. Trash and recycling will be collected as normal on May 27. The Sanitation Division will not collect […]

Richard J. White, III
City of Asheville names Richard J. White, III as Assistant City Manager

City Manager Debra Campbell is pleased to announce that Richard J. White, III has been named Assistant City Manager after a highly competitive national search. White comes to Asheville from Elon, N.C. where he currently serves as Town Manager. He also worked in Athens, Georgia as Assistant Manager for Administrative and Community Services where he […]

City of Asheville offices to close for spring break April 19

    ART buses to run on a holiday schedule   City of Asheville government offices will be closed Friday, April 19, as part of spring break. Sanitation Services will not be affected by the closing, as no trash or recycling is collected on Fridays.   ART bus service The City of Asheville ART bus […]