What we do

Asheville uses the council-manager form of local government, under which elected City Council members are the community leaders and policy makers who establish a vision for Asheville, and who hire the city manager to carry out policy and ensure that all residents are equitably served. The manager coordinates the work of department heads and other employees, who help ensure the smooth and efficient delivery of services. By building public/private partnerships, managers target all of a community’s resources to solve current problems. The city manager’s primary responsibility is to keep our community running smoothly.

To be successful, complex local government operations require strong political leadership, policy development, a relentless focus on execution and results, a commitment to transparent and ethical government, and a strategy for representing and engaging every segment of the community. The city manager:

  • Works with elected officials as they develop policies. The manager may discuss problems and recommendations, propose new plans, or discuss issues that affect the community and its residents.
  • Ensures that laws and policies approved by elected officials are equitably enforced throughout the city.
  • Develops recommendations for new programs indicating scope, cost and impact for consideration by City Council.
  • Prepares the annual budget, submits it to elected officials for approval and implements it once approved.
  • Supervises department heads and other employees and top appointees who are responsible for day-to-day operations of the city.
  • Ensures customer service efficiency and effectiveness.

 

 

Related Services

City Manager's Office News

Firestorm Bookstore, Steady Collective and City of Asheville reach agreement, notices of violation rescinded

We wanted to provide an update on the Notices of Violation to Firestorm Bookstore and Steady Collective.   The City of Asheville has rescinded the Notices of Violation to Firestorm Bookstore and Steady Collective at 610 Haywood Road. In August 2018, the City determined that the use of the syringe exchange program provided by Steady […]

Asheville City offices to close for Martin Luther King Jr. Day

    Asheville City government offices will be closed Monday, Jan. 21, in observance of Martin Luther King Jr. Day.   Garbage and recycling collection schedules will continue as normal over the holiday. There will be no brush collection Monday and the Sanitation office will be closed.   The City of Asheville ART service routes […]

link to story
Asheville 2018 in review: New leadership, APD data releases, bond projects advance and more

  With 2018 nearly in the books, it’s time to take stock of City of Asheville projects and developments from the past year. Here are 10 topics that your City government advanced in 2018. We’ll have 2019 initiatives to look for in another roundup Jan. 1.   Debra Campbell becomes Asheville City Manager The search for […]