What we do

Information Technology Services (ITS) is made up of four divisions:

  • Support Services is the first point of contact for people with ITS questions and problems.  You can reach them by calling (828) 251-4000.
  • Technical Services is responsible for security, infrastructure, sustainability, service reliability, data quality, and communication systems.
  • Administrative Services manages personnel, budget, procurement, performance metrics, and business reporting.
  • Business and Public Technology supports and creates tools to improve decision making, increase efficiency, and support a culture of accountability, openness, and collaboration.

ITS strives to provide a high level of customer service by providing quality technical deliverables with professionalism and responsiveness. We adhere to principles of technical and fiscal stewardship with an end goal of a high quality of life for employees and citizens.

Related Services

IT Services News

Cover to presentation titled Mapping Racial Equity in Asheville, NC
City of Asheville earns GIS award for racial equity mapping project

      The City of Asheville was recently awarded the North Carolina G. Herbert Stout Award for Visionary Use of GIS in support of the City’s Mapping Racial Equity project.   Asheville was recognized during the 2019 N.C. GIS Conference in Winston-Salem. City Council officials received the award during their May 14 meeting.   GIS […]

link to story
Asheville Police Department releases use of force data

    In a continuing effort to increase transparency and provide the community with access to data, the Asheville Police Department has worked in partnership with several community members to release use of force data online through the City of Asheville Open data Portal.   The data will include all records on/after Jan. 1, 2018. The […]