What we do

Department Mission and Guiding Principles

We provide the highest level of police services in partnership with the community to enhance the quality of life. We provide public safety and maintain order, enforce the laws of North Carolina, uphold the United States Constitution and support National security. We adhere to the guiding principles of integrity, fairness, respect, and professionalism.

Guiding Principles:

  • Integrity – honesty, compassion, trust, and accountability. Police Officers have the courage to do what is morally, ethically and legally right regardless of risk.
  • Fairness  – The Police Department will treat everyone impartially without favoritism or bias.
  • Respect – The Police Department will treat everyone with dignity and courtesy without prejudice.
  • Professionalism – The Police Department will deliver quality services through cooperation, open communication, and a commitment to continuous improvement.

The Asheville Police Department is a CALEA accredited agency.


If you have an emergency call 9-1-1.

If you have a question, issue, or don’t know who to contact you can reach the Asheville Police Department Communications Center 24/7/365 on the non-emergency line at 828-252-1110.


Related Services

Terrorism Awareness Information

National Terrorism Advisory System All Americans share responsibility for the nation’s security, and should always be aware of the heightened risk of a terrorist attack in the United States and what they should do. The US Department of Homeland Security regularly releases Alerts through the National Terrorism Advisory System (NTAS). In 2011, the color-coded alerts […]

Connect with a Community Resource Officer

Community Resources Officers (CROs) work closely with residents to fight crime and improve the quality of life in the community. These officers work to bridge the gap between law enforcement officers and community residents through problem-solving and crime prevention initiatives. CROs regularly attend neighborhood meetings and help to develop and maintain Neighborhood Watch programs, carry […]

Sign Up for AVL Alert

AVL Alert is an emergency and non-emergency notification system. This system enables the City of Asheville to provide you with the information that you want to receive via the communication methods that you choose. By enrolling in the system you are automatically subscribed to emergency alerts. During the registration process you will have the opportunity to […]

Get valuables engraved

The APD's Operation ID helps you protect yourself from burglary and theft with engraving services.

Make a home inventory

In the case of a disaster, fire, or a burglary, having a home inventory is essential to insurance claims or property recovery efforts.

Police News

Asheville Police Department offering free gun locks

    The Asheville Police Department both practices and encourages firearms safety. Beginning today, APD is making 200 gun locks available on a first-come, first-served basis. The locks are available at the front desk of the Asheville Police Department, 100 Court Plaza.   No personal information is required to obtain a gun lock. Simply come […]

citizens police academy enrolling now
Registration opens for APD’s Spring Citizens Police Academy

The Asheville Police Department is now inviting residents to apply for the Spring semester of the Citizens Police Academy (CPA). This free course teaches participants about the philosophies, policies and guiding principles of law enforcement and the ethical conduct governing police services in the community. It gives participants an opportunity to appreciate and better understand […]