What we do

The Public Works Department provides essential core services that include construction and maintenance of City streets, sidewalks, and stormwater infrastructure as well as solid waste management to Asheville citizens and visitors in a prompt, professional, efficient, and safe manner. The dedicated employees of the Public Works Department strive to provide these services equitably to all neighborhoods in a manner that reflects our emphasis on quality customer service, environmental stewardship, fiscal responsibility, and transparency. The department is led and directed by the Administration division and internally supported by the Fleet Management and Asset Management (GIS) divisions.

 

Have an Issue?

Report an issue through The Asheville App or call 828-251-1122.

Division specific issues:

Sanitation: Missed collection (trash/brush) ♦ roll cart issue ♦ Illegal dumping/littering ♦ Overgrown lot

Stormwater: Drainage issue ♦ Flooding

Streets: Potholes ♦ Graffiti ♦ Sidewalk hazard ♦ Trees in the right-of-way/street ♦ Snow removal

Sanitation Division

 

Visit the Sanitation Division page for more information.


Stormwater Division

  • Install and maintain storm drain infrastructure
  • Ditches and trenches to help control the flow of rain water down public streets
  • Street sweeping
  • Working with the Development Services Department to issue permits for grading/erosion control/flood control and stormwater ordinance enforcement

Visit the Stormwater Division page for more information.


Streets Division

  • Installation, maintenance, repair, and revitalization of:
    • streets
    • bridges
    • sidewalks
    • walls
    • guardrails
  • Street & sidewalk closures
  • Tree trimming
  • Mowing in the right-of-way
  • Street sweeping in the Central Business District after normal working hours
  • Graffiti
  • Snow removal
  • Encroachment agreements
  • Utility cut permits
  • SnowMapper
  • MapAsheville

Visit the Streets Division page for more information.

 

Related Services

Public Works News

Street show of Asheville's Riverside Drive
Riverside Drive, some parks re-open, following flooding

  Following 5 inches of relentless rain Friday, more than a dozen Asheville streets were closed over the weekend, including several in Biltmore Village. On a holiday weekend, Asheville Public Works, Parks and Fire Department crews rolled up their sleeves and went to work, rescuing stranded motorists, barricading roads and cleaning roads once waters receded, […]

post flood road cleaning continues in Biltmore Village
Sunday: More roads re-open, some remain closed, following flood

  Asheville Public Works crews remain out on our streets, monitoring river overflow levels and road closures. Here is where things stand on this Easter Sunday.   Roads that remain closed Inglewood Road at Elk Mountain Scenic Highway Riverside Drive at the railroad trestle Old Toll Road on Town Mountain Blue Brier Road, also on Town […]

A pipe washout under Inglewood Road at Elk Mountain Scenic Highway prompted its closing until a repair can be made.
Saturday: Some Asheville streets re-open, following torrential rain and flooding

  Saturday — following Friday’s flooding — turned out to be a day of road openings coupled with some new closings. Asheville Public Works crews worked overnight to re-open Biltmore Village streets, following a day of torrential rain that flooded streets and parks adjacent to the Swannanoa and French Broad rivers. Some additional roads opened as […]