The Water Resources Department will be the innovative leader in the water utility industry. Using the concept of continuous improvement, the department accepts the challenges of providing regional customers with water to enhance their quality of life, serving as stewards over the most vital of all natural resources, and empowering department employees to meet customer needs by providing the finest drinking water in the United States at competitive prices.
A list of water consumption charges for various types of activities, as well as information on other water fees.
Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information.
View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area.
Instructions for starting or stopping water service.
What to do if you have received a bill that seems too high, which may be a sign of a water leak.
Go green with E-Billing for your water utility services.
How to pay your water bill, with convenient online, automatic draft, mail or in person options.
Maintaining a pristine water source means more than managing the North Fork Reservoir itself. It extends to managing the 20,000 acres of forested watershed that surround the North Fork and Bee Tree reservoirs. A carefully crafted series of controlled burns will happen on the watershed over the course of coming years, beginning […]
This Google map images shows Tropical Depression Florence’s location Sunday evening. A day of nonstop rain from Tropical Depression Florence brought some flooding to the Asheville area Sunday and overnight into Monday. Sunday evening, the City of Asheville closed Azalea Road as the Swannanoa River has begun to rise. Also, the Asheville Fire Department […]
Latest Tropical Depression Florence storm track. Latest updates: The gates at the North Fork Dam were closed at 2:40 a.m. Sunday 703,184 without power statewide Sunday. Asheville remains under a wind advisory. The National Weather Service issued a flash flood watch for Asheville through Tuesday. Flooding impacts may not be apparent until Monday. The storm […]