What we do

The Water Resources Department will be the innovative leader in the water utility industry. Using the concept of continuous improvement, the department accepts the challenges of providing regional customers with water to enhance their quality of life, serving as stewards over the most vital of all natural resources, and empowering department employees to meet customer needs by providing the finest drinking water in the United States at competitive prices.

 

Vision

 

 


Mission

 

 


General Information

 

 


ISO 14001 Environmental Management System

 

 

 

 

Related Services

Pay your water bill

How to pay your water bill, with convenient online, automatic draft, mail or in person options.

Rates & Fees

A list of water consumption charges for various types of activities, as well as information on other water fees.

Sewer Services

Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information.

Water Quality & Advisories

View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area.

Water News

link to story
Prescribed burns coming to watershed to enhance and protect the resource, including water quality

    Maintaining a pristine water source means more than managing the North Fork Reservoir itself. It extends to managing the 20,000 acres of forested watershed that surround the North Fork and Bee Tree reservoirs.   A carefully crafted series of controlled burns will happen on the watershed over the course of coming years, beginning […]

Asheville still under flash flood watch following Florence

This Google map images shows¬†Tropical Depression Florence’s location Sunday evening.     A day of nonstop rain from Tropical Depression Florence brought some flooding to the Asheville area Sunday and overnight into Monday. Sunday evening, the City of Asheville closed Azalea Road as the Swannanoa River has begun to rise. Also, the Asheville Fire Department […]

Florence weakens to tropical depression, Asheville under flash flood, wind advisories

Latest Tropical Depression Florence storm track.   Latest updates: The gates at the North Fork Dam were closed at 2:40 a.m. Sunday 703,184¬†without power statewide Sunday. Asheville remains under a wind advisory. The National Weather Service issued a flash flood watch for Asheville through Tuesday. Flooding impacts may not be apparent until Monday. The storm […]