What we do

The Water Resources Department will be the innovative leader in the water utility industry. Using the concept of continuous improvement, the department accepts the challenges of providing regional customers with water to enhance their quality of life, serving as stewards over the most vital of all natural resources, and empowering department employees to meet customer needs by providing the finest drinking water in the United States at competitive prices.

 

Vision

 

 


Mission

 

 


General Information

 

 


ISO 14001 Environmental Management System

 

 

 

 

Related Services

Pay your water bill

How to pay your water bill, with convenient online, automatic draft, mail or in person options.

Rates & Fees

A list of water consumption charges for various types of activities, as well as information on other water fees.

Sewer Services

Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information.

Water Quality & Advisories

View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area.

Water News

Water repair photo
Wet Lab video: Hands-on facility where Asheville Water Maintenance workers build their skills

  Before they hit the field and real waterline break and installation situations, Asheville Water Resources puts its maintenance employees to the test in a hands-on simulation setting. They get wet!   Tim Burdine’s job: Ensuring that the approximately 1,700 miles of waterline in Asheville’s water system keeps flowing. Burdine, Asheville Water Maintenance Division Manager, has […]

Waterline transmission installation
City of Asheville water transmission line projects beginning, discoloration possible

  At a glance Asheville Water System receiving an upgrade critical to protecting our community from water loss during a major flood, as what happened during the Flood of 2004. This involves installation of a third water transmission line. Once installed the transmission line will need to be tied into two existing transmission lines. There […]