UPDATE (04/21/2023) Christmas 2022 Water Outage Incident After Action Report UPDATE (01/04 at 12 p.m.) Boil Water Advisory lifted for western Buncombe County water service areas – ending BWA for all City of Asheville water customers The City of Asheville is pleased to announce water has been restored in the western Buncombe County service area and [...]
UPDATE 12/26 at 10 p.m .- Due to extremely cold temperatures, the City of Asheville’s Water Resources Department has been experiencing disruptions in the distribution system, including water line breaks. You may notice fluctuations in water pressure, no water, and/or discolored water. The water department crews have been continuously working on these concerns since December 24. [...]
Extremely cold temperatures are expected this weekend with wind chills below zero. While you’re celebrating the season and bringing 2022 to a close, the City of Asheville shares these tips to help protect your people, pets and pipes in the cold weather. People Avoiding frostbite and hypothermia In cold temperatures, your body begins to lose heat faster [...]
UPDATE: So how did our women’s Tap Team do? Tops in the state! Team “Purple Reign” lived up to its name, turning in a strong performance and establishing its “reign” as the best in North Carolina in their division. Congratulations to the entire City of Asheville Water Department and all the staff representing high quality work in every [...]
Every five years, the City of Asheville Water Resources Department is required by North Carolina Department of Environmental Quality (NCDEQ) to review the Water Shortage Response Plan (WSRP). This is not in response or reaction to any recent events, but it is a planned update to a required document.The department has recently updated the plan [...]
Asheville City government offices will be closed Thursday, November 24, and Friday, November 25, in observance of the Thanksgiving holiday. Here is a roundup of City service holiday schedules. ART bus service ART bus service will be suspended November 24, in observance of the Thanksgiving Day holiday. Thanksgiving is one of two holidays during which the City [...]
In observance of Veterans Day, the City of Asheville offices will be closed Friday, November 11, 2022. The City of Asheville and partner agencies will honor our local Veterans during a Veterans Day Ceremony on November 11. The in-person ceremony will take place Friday, November 11, 2022, 11 a.m. at Charles George VA Medical Center, 1100 Tunnel Road, Asheville.
As our thoughts are with the residents and communities of Florida dealing with the brunt of Hurricane Ian, the City of Asheville turns its attention to preparing our community for potential local weather impacts here. The main threat from Hurricane Ian will be heavy rainfall and gusty winds Friday through Saturday. Two-to-three inches are expected to [...]
Enjoying clean water from your tap often starts many miles from your home at “the source”. That’s why the American Water Works Association has named September 25 through October 1, 2022 as “Protect the Source” Week. “The best way to ensure we have high quality drinking water at the tap is to protect our [...]
Congratulations to City of Asheville Water Department for being recognized by the North Carolina Department of Environmental Quality. Awards are given each year to water systems that demonstrate outstanding turbidity removal, a key test of drinking water quality.
In observance of the Labor Day Holiday, City of Asheville offices will be closed September 5, 2022. Here is a look at how City services will be affected. ART bus services The City of Asheville ART service routes and facilities will operate on a holiday schedule Monday, Sept. 5, which is the same as the Sunday bus [...]
The main call customer service line at the City of Asheville, 828-251-1122, is now back in service Thank you for your patience!
What’s Up AVL! The City of Asheville’s bi-monthly radio show gives the community the chance to take a deep dive with City of Asheville staff and departments. Learn about different departments and what projects are taking place in your community. This week, the City of Asheville host Sam Parada sat down with Water department Compliance Manager Brenna Cook [...]
On July 26, the Asheville City council voted unanimously to approve the Advanced Metering Infrastructure Project, or AMI. The new AMI system will replace the Water Department’s current automated meter reading system now reaching the end of its useful life cycle. The newly approved AMI system will utilize a City owned fixed network of antennas and [...]
On June 20, 2022 Asheville City offices will be closed in observance of Juneteenth, also known as Freedom Day or Emancipation Day. Juneteenth, officially observed each year on June 19, marks the day in 1865 when enslaved African-Americans in Galveston, Texas, were told they were free, marking the end of slavery in the United States. Congress [...]
Asheville City government offices will be closed April 15 for spring break.
Already the recipient of a national award for the Spillway and Embankment improvement project, the facility this week hosted visitors from the Environmental Protection Agency and the North Carolina Department of Environmental Quality. This was the first visit for EPA Asst. Administrator Radhika Fox, who said “It’s stunning, the way that Asheville is really [...]