Pay your water bill

Pay Online

Online payment is fast, convenient and easy. Visit Self Service.

Automatic Payment

Automatic payment will deduct the amount owed from your checking or savings account each month. To enroll, fill out the Authorization form and return it to the City of Asheville’s Accounting Division at P.O. Box 733, Asheville, NC 28802.

Pay in Person

You may pay in person at Asheville City Hall at 70 Court Plaza. Please bring your payment to the Customer Services Division on the first floor of City Hall.

Drop box #1

City of Asheville
Public Works Building
161 S. Charlotte St.

Please note that payments placed in this drop box are not processed until the next business day.

Drop box #2

City-County Plaza,
first roundabout when entering the plaza.

Please note that payments placed in this drop box after 4:30 p.m. are not posted until the next business day.

Pay through the mail

Water bills are mailed in convertible envelopes that fold into return mailers. Please include your payment in this return envelope along with your payment stub and send it back using the U.S. Postal Service.

If you lose your return mailer, you can use your own envelope. Send payment to:

City of Asheville
Customer Services Division
P.O. Box 733
Asheville, NC 28802