Water Quality and Advisories

Water Quality

View the 2018 Water Quality Report.

Advisories and Outages

NOTE: While the information below is frequently refreshed, it may not always be updated in real time. To be notified immediately of advisories or outages in your area, register with AVL Alert!

  • Scheduled Water Interruption Cane Creek Road on Monday, July 22, 2019
    on July 18, 2019 at 8:02 PM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE July 18, 2019 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Cane Creek Road is scheduled for Monday, July 22, 2019. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the East District, the affected areas are Cane Creek Road from Charlotte Highway to McGee Circle in Fairview. This shutdown is scheduled for Monday, July 22, 2019 from 9:00am to 5:00pm. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM. Issued By: T Mortier Customer Impact #73 […]

  • Emergency Road Closure West Walnut St on Thursday, July 11, 2019 at 12:25pm
    on July 11, 2019 at 4:31 PM

    EMERGENCY ROAD CLOSURE City of Asheville July 11, 2019 Water Maintenance Division City of Asheville Emergency Road Closure on West Walnut Street The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are West Walnut Street from North Lexington Avenue to Broadway Street in the North district. The road closure is scheduled to begin on, from 12:25pm to approximately 4:00pm. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link located on the City of Asheville website. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you. Issued By: Dale Bailey […]

  • Scheduled Water Interruption Elida Home Road on July 9, 2019 @ 6:30 pm
    on July 5, 2019 at 4:48 PM

    City of Asheville Water Interruption on Elida Home Road is scheduled for Tuesday July 9, 2019. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the West District, the affected areas are Elida Home Road from Emma Road to 189 Elida Home Road, Emma Road from Westall Drive to Gorman Bridge Road, Westall Drive for Emma Road to end of Westall Drive.]. This shutdown is scheduled for Tuesday July 9, 2019 from 6:30 pm to 6:30 am. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link located on the City of Asheville website. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM. […]

  • Lift of BWA at Emma's Grove Road from US Highway 74 to Gap Creek Road on 6/25/2019 @ 5:02 pm
    on June 25, 2019 at 9:02 PM

    City of Asheville Lifts Boil Water Advisory The City of Asheville (COA) Water Resources Department would like to officially lift the Boil Water Advisory on/in Emma's Grove Road from US Highway 74 to Gap Creek Road. Laboratory results have confirmed that the water supply is free from contaminants. It is NO longer necessary for customers to boil water before consuming. Customers may return to normal water usage for any and all purposes but we suggest you flush cold water lines for 5-10 minutes before using. Properties in the affected areas are receiving this notification via the COA automated system or door hangers. Residents may register for automated alerts by clicking on the AVL Alert Sign Up Link located on the COA website www.ashevillenc.gov. For further information, please call 251-1122, or visit http://www.ashevillenc.gov/Water. Thank You, City of Asheville Water Resources Department […]

  • Scheduled Water Interruption Orvis Stone Circle on Tuesday, July 2, 2019 at 9:00am
    on June 25, 2019 at 8:37 PM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE June 25, 2019 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Orvis Stone Circle is scheduled for Tuesday, July 2, 2019. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the West District, the affected areas are Orvis Stone Circle from Enka Lake Road including Twilight Sedge Drive and South Hendrickson Court and from Orvis Stone Circle to 14 Walter Walker Drive. This shutdown is scheduled for Tuesday, July 2, 2019 from 9:00am to 5:00pm. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link located on the City of Asheville website. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM. Issued By: T Mortier Customer Impact # 64 […]

  • Lift of BWA at Wolfe Cove Road on 7/19/19 @ 10:45 am
    on July 19, 2019 at 2:50 PM

    City of Asheville Lifts Boil Water Advisory The City of Asheville (COA) Water Resources Department would like to officially lift the Boil Water Advisory on/in _55 Wolfe Cove Road from Beaverdam Road to Franklin Trace Drive including Town Mountain Preserve, Asbury Road, Bassett Road, and Cricket Lane_. Laboratory results have confirmed that the water supply is free from contaminants. It is NO longer necessary for customers to boil water before consuming. Customers may return to normal water usage for any and all purposes but we suggest you flush cold water lines for 5-10 minutes before using. Properties in the affected areas are receiving this notification via the COA automated system or door hangers. Residents may register for automated alerts by clicking on the AVL Alert Sign Up Link https://member.everbridge.net/index/453003085611892#/login For further information, please call 251-1122, or visit https://www.ashevillenc.gov/service/water-quality-advisories/. Thank You, City of Asheville Water Resources Department […]

  • Lift of BWA at Swannanoa River Rd on 7-19-19 @ 8:26 am
    on July 19, 2019 at 12:47 PM

    City of Asheville Lifts Boil Water Advisory The City of Asheville (COA) Water Resources Department would like to officially lift the Boil Water Advisory on/in Swannanoa River Road from Governors View Road to South Tunnel Road including Swanne View and Beechwood Road. Laboratory results have confirmed that the water supply is free from contaminants. It is NO longer necessary for customers to boil water before consuming. Customers may return to normal water usage for any and all purposes but we suggest you flush cold water lines for 5-10 minutes before using. Properties in the affected areas are receiving this notification via the COA automated system or door hangers. Residents may register for automated alerts by clicking on the AVL Alert Sign Up Link https://member.everbridge.net/index/453003085611892#/login For further information, please call 251-1122, or visit https://www.ashevillenc.gov/service/water-quality-advisories/. Thank You, City of Asheville Water Resources Department […]

  • BWA at Wolfe Cove Road on Thursday, July 18, 2019 at 10:30 am
    on July 18, 2019 at 2:38 PM

    City of Asheville Boil Water Advisory (BWA) The City of Asheville (COA) Water Resources Department would like to report an emergency water interruption due to a waterline repair on/in _55 Wolfe Cove Road from Beaverdam Road to Franklin Trace Drive including Town Mountain Preserve, Asbury Road, Bassett Road, and Cricket Lane_. This interruption of water requires issuance of a Boil Water Advisory. COA encourages customers to vigorously boil tap water for 1 minute before consuming it. COA is performing laboratory testing and the advisory will be lifted when tests confirm the possibility of risk is not present. Customers will receive notification that the advisory has been lifted via the same communication process as this advisory. When water systems experience low pressure or lose pressure, there is an increased risk of contamination. This does not mean that the water is contaminated, but that the possibility exists. Once pressure returns, there is the possibility that some discolored water or air could be present in the lines. Customers are advised to run cold water for 5-10 minutes or until water is clear. Properties in the affected areas are receiving this notification via the COA automated system or door hangers. Residents may register for automated alerts by clicking on the AVL Alert Sign Up Link https://member.everbridge.net/index/453003085611892#/login For further information, please call 251-1122, or visit https://www.ashevillenc.gov/service/water-quality-advisories/ Thank You, City of Asheville Water Resources Department Issued By: J McDevitt Number of Customers Affected: 237 […]

  • BWA at Swannanoa River Road on Wednesday, July 17, 2019 at 10:30am
    on July 17, 2019 at 2:39 PM

    City of Asheville Boil Water Advisory (BWA) The City of Asheville (COA) Water Resources Department would like to report an emergency water interruption due to a waterline repair on/in _Swannanoa River Road from Governors View Road to South Tunnel Road including Swanne View and Beechwood Road_. This interruption of water requires issuance of a Boil Water Advisory. COA encourages customers to vigorously boil tap water for 1 minute before consuming it. COA is performing laboratory testing and the advisory will be lifted when tests confirm the possibility of risk is not present. Customers will receive notification that the advisory has been lifted via the same communication process as this advisory. When water systems experience low pressure or lose pressure, there is an increased risk of contamination. This does not mean that the water is contaminated, but that the possibility exists. Once pressure returns, there is the possibility that some discolored water or air could be present in the lines. Customers are advised to run cold water for 5-10 minutes or until water is clear. Properties in the affected areas are receiving this notification via the COA automated system or door hangers. Residents may register for automated alerts by clicking on the AVL Alert Sign Up Link https://member.everbridge.net/index/453003085611892#/login For further information, please call 251-1122, or visit https://www.ashevillenc.gov/service/water-quality-advisories/ Thank You, City of Asheville Water Resources Department Issued By: D Bailey Number of Customers Affected: 120 […]

  • Lift of BWA at Camby Street from Hibernia Street to Water Street. on 7/13/2019 @ 2:33 pm
    on July 13, 2019 at 6:32 PM

    City of Asheville Lifts Boil Water Advisory The City of Asheville (COA) Water Resources Department would like to officially lift the Boil Water Advisory on/in Camby Street from Hibernia Street to Water Street. Laboratory results have confirmed that the water supply is free from contaminants. It is NO longer necessary for customers to boil water before consuming. Customers may return to normal water usage for any and all purposes but we suggest you flush cold water lines for 5-10 minutes before using. Properties in the affected areas are receiving this notification via the COA automated system or door hangers. Residents may register for automated alerts by clicking on the AVL Alert Sign Up Link https://member.everbridge.net/index/453003085611892#/login For further information, please call 251-1122, or visit https://www.ashevillenc.gov/service/water-quality-advisories/. Thank You, City of Asheville Water Resources Department […]

Boil water notices are rare, so you may not see any listed here.
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To view older advisories or outages, please visit the Boil Water Advisory Historical Information document

For information about any boil advisory or outage, you may contact:

Customer Services
828-251-1122
9 a.m. to 5 p.m., Monday through Friday

Water Maintenance
828-259-5975
8 a.m. to 4 p.m., Monday through Friday