Water Quality
View the 2023 Water Quality Report, which is also available translated into Spanish, Ukrainian, and Russian.
Learn more about the City of Asheville’s source, treatment steps, and water quality.
A note about Manganese:
Manganese is naturally present in the reservoirs that serve Asheville and Buncombe County. Manganese is an essential nutrient; it is recommended to receive 2 to 5 mg/day for adults and 0.3 to 0.6 mg/day for infants. A US EPA reviewed study has shown that manganese levels below 0.17 mg/L in drinking water showed no-adverse-health-effect-level (NOAEL). During normal operation, the manganese level of City of Asheville water stays well below our Secondary Maximum Contaminant Level (SMCL) of 0.05 mg/L. During discolored water events, manganese levels could temporarily exceed the 0.17 mg/L NOAEL. The US EPA Lifetime Health Advisory (HA) for manganese is 0.3 mg/L (for a 22 pound child consuming 1 Liter of water per day, the 1 day & 10 day Health Advisory is 1.0 mg/L). However, it is advised that for infants younger than 6 months, the lifetime HA of 0.3 mg/L be used even for an acute exposure of 10 days.
View laboratory results for discolored water calls and special samples
December 2022- January 2023 outage event
Read frequently asked questions regarding discolored water.
See guidelines for customers who experience discolored water.
Advisories and Outages
Frequently Asked Questions regarding Boil Water Advisories and Notices.
Notice: While the information below is frequently refreshed, it may not always be updated in real time. To be notified immediately of advisories or outages in your area, register with AVL Alert!
Scheduled Water Interruption 124 Hilliard Avenue March 26, 2024 8 AM
Posted on: Wed Mar 20th, 2024 at 03:42 PM
This is a City of Asheville Water Notification of a Scheduled Water Interruption that will occur at 124 Hilliard Avenue on Tuesday March 26, 2024 at 8 AM. In the North District, the affected areas are Church Street from Hilliard Avenue to Banks Avenue. This shutdown is scheduled for Tuesday March 26, 2024 from 8AM to 12 PM. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link AVL Alert Signup For more information please contact the Distribution Operations office at 259-5975 Monday through Friday from 8 AM to 5 PM.
There have been no Boil Water Advisory notifications in the last 14 days.
Lift of Potential No Water/ Low Pressure/ Discolored Water Patton Avenue March 27 11:30PM
Posted on: Wed Mar 27th, 2024 at 11:32 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on Wednesday March 27, 2024 is complete at Patton Avenue from Clingman Avenue to Otis Street, including South Ann Street.. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water 570 Brevard rd March ,27th, 2024, 12:30pm
Posted on: Wed Mar 27th, 2024 at 07:08 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on March 27th, 2024 is complete at Brevard Rd Farmers Market. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water 2 Birch Street and surrounding areas on March 27, 2024 @ 3:30 PM
Posted on: Wed Mar 27th, 2024 at 04:36 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on March 27, 2024 is complete at 2 Birch Street and surrounding areas. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ Patton Avenue Wednesday March 27, 2024 @ 7 PM
Posted on: Wed Mar 27th, 2024 at 02:57 PM
This is a City of Asheville Water Department notification for water distribution work occurring on Wednesday March 27, at 7 PM This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, Patton Avenue from Clingman Avenue to Otis Street, including South Ann Street. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ 2 Birch Street and surrounding areas on March 27, 2024 @ 11:27 AM
Posted on: Wed Mar 27th, 2024 at 11:38 AM
This is a City of Asheville Water Department notification for water distribution work occurring on March 27, 2024 at 11:27 AM This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, 2 Birch Street and surrounding areas When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ 2 Birch Street and surrounding areas on March 27, 2024 @ 11:27 AM
Posted on: Wed Mar 27th, 2024 at 11:33 AM
This is a City of Asheville Water Department notification for water distribution work occurring on March 27, 2024 at 11:27 AM This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, 2 Birch Street and surrounding areas. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ 570 Brevard rd on 3-27-24 @ 10:30am
Posted on: Wed Mar 27th, 2024 at 10:35 AM
This is a City of Asheville Water Department notification for water distribution work occurring on March 27th, 2024 at 10:30am This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, 570 Brevard Rd Farmers market When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [60 Buckhorn Road] [March 26, 2024] @ [12:30 pm]
Posted on: Tue Mar 26th, 2024 at 12:43 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 26, 2024] is complete at [60 Buckhorn Road]. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water [3183 Sweeten Creek Road] [March 26, 2024] @ [12:30 pm]
Posted on: Tue Mar 26th, 2024 at 12:42 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 26, 2024] is complete at [3183 Sweeten Creek Road]. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [3183 Sweeten Creek Road] on [March 26, 2024] @ [10:30 am]
Posted on: Tue Mar 26th, 2024 at 09:26 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [March 26, 2024 10:30 am] This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, [3183 Sweeten Creek Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ [60 Buckhorn Gap Road] on [March 26, 2024] @ [10 am]
Posted on: Tue Mar 26th, 2024 at 09:24 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [March 26, 2024 10 am] This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, [60 Buckhorn Gap Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Emergency Road Closure 39 Chiles Avenue from Lakewood Drive to Craggy Circle on March 22, 2024 @ 10:00 AM
Posted on: Fri Mar 22nd, 2024 at 10:04 AM
EMERGENCY ROAD CLOSURE City of Asheville March 22, 2024 Water Maintenance Division City of Asheville Emergency Road Closure on 39 Chiles Avenue from Lakewood Drive to Craggy CircleThe City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are 39 Chiles Avenue from Lakewood Drive to Craggy Circle in the North district. The road closure is scheduled to begin on, from 10:00 AM to approximately 5:00 PM. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water 899 Bee Tree Road 3-20-24 @ 5:00pm
Posted on: Wed Mar 20th, 2024 at 04:53 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on March 20th 2024 is complete at Bee Tree Road. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department Submitted By: DB
Potential Low Pressure/No Water/ Discolored Water @ 899 Bee Tree Road on 3-20-24 @ 12:40pm
Posted on: Wed Mar 20th, 2024 at 12:44 PM
This is a City of Asheville Water Department notification for water distribution work occurring on March 20th 2024 This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, Bee tree road and surrounding areas. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you. Number Affected: 203 Sent BY: DB
Lift of Potential No Water/ Low Pressure/ Discolored Water [220 Amboy Road] [March 20, 2024] @ [11 am]
Posted on: Wed Mar 20th, 2024 at 11:09 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 20, 2024] is complete at [220 Amboy Road]. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water [970 Brevard Road] [March 20, 2024] @ [11 am]
Posted on: Wed Mar 20th, 2024 at 11:07 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 20, 2024] is complete at [970 Brevard Road]. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [970 Brevard Road] on [March 20, 2024] @ [10 am]
Posted on: Wed Mar 20th, 2024 at 09:26 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [March 20, 2024 10 am] This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, [970 Brevard Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Emergency Road Closure Hillside Street from Merrimon Ave to Mount Clare Avenue on March 20, 2024 @ 9:00 AM
Posted on: Wed Mar 20th, 2024 at 09:05 AM
EMERGENCY ROAD CLOSURE City of Asheville March 20, 2024 Water Maintenance Division City of Asheville Emergency Road Closure on Hillside Street from Merrimon Ave to Mount Clare Avenue. The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are Hillside Street from Merrimon Ave to Mount Clare Avenue in the North district. The road closure is scheduled to begin on, from 9:00 AM to approximately 5:00 PM. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ [220 Amboy Road] on [March 20, 2024] @ [9 am]
Posted on: Wed Mar 20th, 2024 at 08:37 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [March 20, 2024 9 am] This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, [220 Amboy Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [330 Gorman Bridge Road] [March 19, 2024] @ [11 am]
Posted on: Tue Mar 19th, 2024 at 11:15 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 19, 2024] is complete at [330 Gorman Bridge Road]. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [330 Gorman Bridge Road] on [March 19, 2024] @ [9:30 am]
Posted on: Tue Mar 19th, 2024 at 09:15 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [March 19, 2024 9:30 am] This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, [330 Gorman Bridge Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water 56 Trotter Place and surrounding areas March 17, 2024 @ 1:00 AM
Posted on: Sun Mar 17th, 2024 at 08:54 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on March 16, 2024 is complete at 56 Trotter Place and surrounding areas. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ 56 Trotter Place and surrounding areas on March 16, 2024 @ 6:30 PM
Posted on: Sat Mar 16th, 2024 at 06:32 PM
This is a City of Asheville Water Department notification for water distribution work occurring on March 16, 2024 at 6:30 PM This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, 56 Trotter Place and surrounding areas. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
There have been no Boil Water Notice notifications in the last 14 days.
To view older advisories or outages, please visit the Boil Water Advisory Historical Information document
Contact Information
For information about any boil advisory or outage, you may contact:
Customer Services
828-251-1122
9 a.m. to 5 p.m., Monday through Friday
Water Maintenance
828-259-5975
8 a.m. to 4 p.m., Monday through Friday